Dita Von Teese


Membership and Sales Terms, Conditions, Privacy Policy
and other Legal Information


U.S.C. Title 18, Section 2257 compliance notice

This document concerns itself with membership, sales and credit card issues and does not cover 2257 compliance.

In the following "this site" and "the site" are taken to mean the domains "dita.net", "ditavonteese.net" and "ditasdomain.com" principally along with any other aliased domains pointing to the same web addresses owned by the owner of dita.net (see any whois server for further details). The machine these sites are run from is at a data center owned by softlayer.com in Texas in the USA. The merchandise sales staff are located in Idaho, USA. The webmaster who also handles membership administration is located in the UK. All sales enquiries by post may be sent to: Dita Von Teese, 7095 Hollywood Blvd. #715, Hollywood, CA 90028-6035, USA. All technical enquiries may be sent to SILVERCANVAS Ref: DVT WEB, Unit 7680, PO Box 6945, London, W1A 6US, UK.

Email contacts are as follows:

webmaster@dita.net with any technical or membership queries
sales@dita.net with any merchandise sales queries


The terms and conditions are in a number of parts the first concerning credit cards, the second concerning membership purchases, the third concerning merchandise purchases and finally notes on privacy, copyrights and variations.


CREDIT CARDS

1. We use three card processors for the website. CCBill/Epoch for membership processing and eprocessing.com for merchandise sales. You can find their websites as follows:

CCBill: CCBill.com
Epoch: Epoch.com
eProcessing: eprocessingnetwork.com

These card processors between them provide our card processing infrastructure. The highest level of security and anti-fraud measures exist in their systems to ensure your transactions are safely made over the internet.

2. All credit card purchases will be billed as "Dita's Fan Club" which is what you will see on your card statements.

3. No card details are stored on our server. All card information remains with our processors. Card numbers are not available to anyone but the card processors. Card numbers are at no point transmitted over the internet without industry standard (256 bit SSL) encryption being applied. This is the strongest form of encryption commonly used for transactions on the web.

4. The only details stored locally on our server are those concerning membership purchases. In this case the dates of transactions and username/password's are stored for the purposes of running and administrating the membership account. No other details are kept locally. These details are not accessable via any of the public interfaces of the site and are only available to authorized technical staff on a per IP/Computer basis.

5. NEVER send us credit card numbers via email. We cannot take orders this way and will reject any such order. Doing so is highly unsafe and may compromise your credit card. Please do not do it.

6. If you have any dispute about a transaction made with your card please contact us at the appropriate email address (for sales please see the store pages - for membership please visit the join page) and we will resolve it as quickly as possible.

7. We reserve the right to reject any transaction.

8. Rejected transactions will not be charged anything in any way. Nothing will appear on the rejected card or bank statement.

9. A successful credit card transaction will always be emailed an invoice.

10. To be successful an order MUST BE associated with a valid email address. Any order with an invalid email address will be refunded and rejected.

MEMBERSHIP

1. By gaining access to and logging into the members area you agree you have read understood and abide by these terms and conditions. You agree that

i) you are not offended by sexual imagery and multimedia of an erotic nature.

ii) you confirm that you have intentionally purchased membership to the membership area of the site for the time period you selected.

iii) you also agree that you are taking complete and total responsibility for your actions in joining the members site and will not take any legal action against the webmaster/host(s), or any other connected parties, based on your decision to join the members area of the site.

iv) you confirm that you are not being forced by anyone to join the members site against your will.

v) you understand the laws of your community regarding adult material and are not breaking them by entering the site.

vi) you are of sound mind.

2. Fees for membership are paid in advance and are not refundable for part months. Cancellations merely stop the rebilling process. No refunds are applicable on part usage of membership. In other words you pay for the next period (1 month or 3 months) in advance and you cannot claim back on the remainder of the period you cancel in.

3. By logging into the site you are committing yourself to the term you have paid for.

4. Any refunds are purely at our own discretion. We reserve the right to deny or issue refunds based on individual circumstances.

5. By logging in and making use of your account you confirm you are of legal age to view adult material and that you wish to view such material and that you are familiar with all local laws in your area affecting your legal right to access erotica or adult-oriented materials; that you have the legal right to access adult-oriented materials, and that the site has the legal right to transmit them to you; that you are requesting adult-oriented materials for your own private enjoyment and that you will never share these materials with a minor or in ANY WAY make these materials available to a minor.

6. In general refunds for membership are not entertained except for:

  • Mistaken Transactions (before the account is activated / used)
  • Fraudulent Transactions
  • Any mistaken or incorrect billing amounts


  • 7. You may cancel any time you wish. Note it is wise to cancel ahead of your next rebill to avoid being committed for another term. Your current paid up membership will continue until the rebill date. So if you decide you wish to cancel - do it immediately - do not wait until the last minute as you gain nothing from doing so and may accidentally be charged for the next period should you accidentally wait too long.

    8. Password piracy is theft. We operate a password protection mechanism that detects access to the site by simultaneous multiple IP addresses. If you give away your username or password details or leave them insecure so that they are stolen your membership will be forfeit immediately with no refund. Furthermore you will not be permitted to join the site again. Please keep your login details secure.

    9. You may not resell or trade your account. It is also not permissable to SHARE your account with others. Anyone found doing so will have their account terminated and will be blocked from future membership.

    10. Please note that linked sites are not under the control of this site (and/or the webmaster), so we cannot be held responsible for any linked site, or any link contained in a link site. Links are only included in this site as a convenience, and the inclusion of any such links does not imply endorsement.

    11. By logging on you agree to be personally liable and fully indemnify the site against any damages resulting from your use of the site.

    12. We do not guarantee 100% uptime and availability of the membership website. However, we will do our best to provide the maximum level of stability and accessibility possible. Our record so far (since May 2000) has been 1 hours downtime due to a power supply failure. We continue to strive for this kind of reliability but cannot guarantee it in circumstances beyond our control (e.g. terrorist attack on the data center etc.). We will always publicize controlled periods of downtime (for hardware upgrades etc) on the home page of the website in the news section at least 24 hours in advance.

    MERCHANDISE SALES

    1. By purchasing merchandise from dita.net you indicate that you agree and have read and understood these terms and conditions.

    2. We will refund any merchandise mistakenly ordered providing a) it is returned within 15 days of reciept by the customer b) it is returned as new and undamaged and c) the customer makes all possible effort to alert us of this fact as soon as possible after the purchase (and not more then 15 days after the order is made).

    3. Goods are NOT sold on a sale or return basis. Purchase is final and refunds will not be given on the basis of change of mind, for aesthetic reasons or any other non-physical abstract reason.

    4. If the item purchased is clothing and has been found to be the wrong size it may be exchanged for the correct size providing the original is returned in the same condition as it was sent. Contact sales@dita.net ASAP after becoming aware of the problem to arrange this. Claims of wrong sizing made more than 15 days after receipt of the item will not be entertained.

    5. Should merchandise arrive damaged contact sales@dita.net immediately with a description of the damage. We will advise you as to what to do on a case by case basis in order to best resolve the problem.

    6. All merchandise is sent descreetly in plain packaging material.

    7. Goods will be dispatched in a timely manner so as to arrive at the very latest within the US within 28 days of ordering. Internationally please allow 56 days. Some items are dependant on stock and Dita's presence to personalize them - in this case please email for an update of delivery time.

    8. Any goods not yet dispatched may be cancelled and a full refund given.

    PRIVACY

    NOTE: These points regard only your email address and name - NOT YOUR CREDIT CARD DETAILS which are not stored on our servers.

    1. We respect your right to privacy and will do everything we can to protect that right.

    2. Member details will not be sold on or given to any third parties or to any other members of the site

    3. Members details will only be used for the purposes of administrating the website.

    4. Although we will do our best to make sure your details remain secure and private we cannot be held responsible for:

  • Unforseen Software/Hardware errors that fail in such a way as to leave your details exposed

  • Hacking. Although we have the most stringent anti-hacking measures in place and only allow access to our administration and other servers via designated IP addresses the possibility always exists (as it does everywhere!)

  • Human Error. We are all human and mistakes can sometimes be made. We will try our utmost to prevent this happening but again cannot be held responsible for the unforseen.

  • In all cases should problems occur we will try to limit any damage and fix any problems as soon as is humanly possible.

    5. Cookies - We use cookies in a very limited way to monitor illegal access attempts to the membership website and also to facilitate legal access attempts. Cookies are NOT used for tracking or marketing purposes. The only details stored in our cookies are usernames (NOT PASSWORDS), ip addresses and in the case of illegal access statistical and other data to track where those attempts are coming from. Enabling cookies on your browser will enhance authentication and flow of the website as you use it but they are not essential. If you disable cookies the site will work just as well albeit a little slower.

    COPYRIGHT

    1. All material (including text) on the site is the copyright of the photographers involved and of Dita Von Teese. Sharing the files by use of peer to peer systems (such as BitTorrent) or posting files to newsgroups or reuse on other websites or linking to pictures or text on this site are all strictly prohibited. Any use of the pictures other than for viewing purposes only is also strictly prohibited. If you are found to be doing any of these your membership will be forfeit immediately with no refund and you will not be permitted to rejoin the site again. Please consider that by stealing images or text in this way you are hurting Dita Von Teese directly and making continued operation of the website difficult. If you suspect piracy of pictures or text from the website please email copyright@dita.net with the URL of the site you suspect is misusing Dita's material.

    VARIATION

    We may change and vary these terms and conditions from time to time. By agreeing to these terms and conditions you acknowledge our right to do so.




    All content(*) is copyright © Dita Von Teese 2000-2017
    This material may not be reproduced, borrowed, or used for any purpose
    except by permission of the copyright holder.

    * (except where otherwise stated)